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MultiAtendimento WhatsApp

Multiple agents on the same WhatsApp number

Center your operation with team service, 24-hour chatbot, IA Assistant with OpenAI technology, CRM, Kanban, integrations via API and an app.

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No credit card 7 days warranty
+24.8%
Growth in sales
IA 24/7
Automatic response
MultiAtendimento ● Online
MS
Marcos Santos Sector Support • Murilo attendant
Online
Hello, I'd like to know how the service works with several attendants. 15:18
Hello, Marcos! By WhatsCompany your team attends for the same number, with sectors, labels and complete history. 15:19
Can I transfer it to another attending? 15:20
Yeah. You can transfer conversations between attendants and follow conversations in real time. 15:21
Message
Connected operation

Service, automation and management in the same flow

Your team attends, organizes and accompanies each conversation in a unique structure, from first contact to result.

01☵

Team service

Several attendants using the same WhatsApp number.

02☷

Organized sectors

Distribute conversations by sectors and transfer services.

03⚡

Chatbot 24 hours

Menus, numbered options and buttons on Official API.

04♢

IA, CRM and Kanban

Smart automation and commercial management in the same flow.

FEATURS — OPERATION + DASBHOARD MULTIATENTION

Control your service operation

View services, messages, online users, reports and indicators in a broad and organized area.

MultiAtendimento
Panel 1: MultiAtendimento Dashboard
Administration

Operational vision of the company WhatsCompany.

7 days 30 days 90 days Reports
Quality summary 96%
Person who most attended John
Average time 8m 42s
_Other Organiser 2.661
Average Note 4,8
Service in 7 days 1.473
Open Talks 64
Messages in 7 days 125.424
Service Graph
Service per assistant
John 186
Rafael 142
Camila 118
Sectors with more care
Commercial 428
Support 316
Financial 194
Relationship 126
Quick analysis
96% positive reviews.
Average time's down 22%.

Chatbot 24 hours

Automate menus of the type “Type 1, 2 or 3” and use interactive buttons when connected to the Official API.

Assistant IA with OpenAI

Have a virtual attendant available 24 hours to respond, qualify and direct conversations.

Integrated CRM and Kanban

Organize contacts, steps, managers and business opportunities within the same system.

App

Install on your phone, receive notifications and meet your customers from anywhere.

API with documentation

Connect external systems through API and see the documentation available for integrations.

Management and reporting

Follow team, sectors, productivity, history and indicators to make better decisions.

Much more than teamwork

Center conversations and have 24-hour chatbot, IA, CRM, Kanban, app, reports and integrations in the same environment.

Multiple attendants in the same number

Meet multiple clients at the same time with organization.

History preserved during signature

Keep the full service history available while your subscription is active.

24-hour Chatbot with menus and buttons

Create flows of type 1, 2 or 3 and, in API Official, offer interactive options by buttons.

AI assistant with technology OpenAI

Answer questions, qualify contacts and automatically direct conversations 24 hours a day.

Integrated CRM and Kanban

Organize contacts and opportunities by steps, responsible and status within the platform.

App with notifications

Install on your phone, authorize notifications and meet your customers from anywhere.

API and documentation for integrations

Integrate external systems using API and available documentation.

Sectors, tags and history

Organize conversations by sectors, tags, and see the full history.

Distribution and transfer of conversations

Distribute and transfer conversations between attendants easily.

Full management and reports

Follow team, metrics and indicators to make better decisions.

API WhatsApp Officer (unlimited connection)

Integrate with API Official and have unlimited connections.

1 connection with WhatsApp (unofficial)

Connect a number via unofficial WhatsApp to start.

FAQ

Questions about MultiAtendimento

Answers about chatbot, Assistant IA, CRM, Kanban, app, integrations and hiring.

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